Please note all our items are original and activated, but if you are not familiar with this item or you don’t know how to use it, we suggest you don’t buy it as we can only provide simple technical support, such as install the driver. In order to convenient for our shipment, please leave your phone number when you buy this item not leave your Email address and please make sure the city name and zip code are corresponding when you write your address, otherwise you need to cancel the transaction and make a new order with the correct address.